Welcome to the Nina Singh Design Studio – FAQ & Shopping Guide.
Whether you have discovered us through Instagram, are browsing our online collection, or are planning a visit to our store, this guide is here to make shopping with us easier.
Here you will find answers to common questions about our
unstitched suits, fabrics,
stitching and customisation, sizes and measurements,
online ordering, Instagram shopping, WhatsApp enquiries,
shipping, payments, returns,
and store visits.
If you have seen a suit on Instagram and would like to know more about it, you can also use this page as a starting point before getting in touch with us.
Shopping from Instagram, Website & WhatsApp
How can I order a product I saw on Instagram?
Can I order directly through WhatsApp?
Can I send a screenshot of an Instagram product to enquire about it?
What information should I provide when enquiring about an Instagram product?
What is the Style Code mentioned in your Instagram posts?
How can I find an Instagram product on the website?
What should I do if I cannot find an Instagram product on the website?
Can I ask for more photographs or a video of a product I saw on Instagram?
How can I check whether an Instagram product is still available?
How can I ask for help choosing a suit?
Products and Availability
What type of suits and dress materials does Nina Singh Design Studio sell?
Are your suits stitched or unstitched?
What is included in an unstitched suit set?
How do I know what fabric and components are included in a particular suit?
Are the colours shown on the website exactly the same as the actual product?
Are all products shown on Instagram available for purchase?
Why are some products available in only one piece?
What should I do if a product I like is sold out?
Can I request a similar design if the original product is sold out?
Can I reserve or book a product that is currently unavailable?
Can I see a product before purchasing it?
Stitching, Sizes and Customisation
Does Nina Singh Design Studio provide stitching services?
Can I order a suit and have it stitched by Nina Singh Design Studio?
Can I customise the design of my suit?
Can I customise the neckline, sleeves or length?
Can I request additional embroidery or other customisation?
How do I choose the right size?
Where can I find the Nina Singh size chart?
How do I take my measurements at home?
What measurements are required for stitching?
Can I send my own measurements?
What if I am between two sizes?
Can you stitch according to a garment that already fits me?
How long does stitching or customisation take?
Can I request an urgent or priority stitching order?
Ordering and Payment
How do I place an order through the Nina Singh website?
Can I place an order through WhatsApp?
What happens after I place an order?
Can I modify my order after placing it?
Can I cancel my order?
What payment methods do you accept?
Do you offer Cash on Delivery?
Can I order a product that is currently out of stock?
How will I know that my order has been confirmed?
Shipping and Delivery
Where does Nina Singh Design Studio ship?
Do you ship across India?
Do you offer international shipping?
How long does delivery usually take?
How much does shipping cost?
Can I track my order?
What happens if my parcel is delayed?
What should I do if my parcel arrives damaged?
Payments, Returns & Exchanges
What is Nina Singh Design Studio’s return policy?
Can I exchange a product?
Can I return an unstitched suit?
Can stitched or customised outfits be returned or exchanged?
Can I return a made-to-order product?
What happens if I receive the wrong product?
What should I do if I receive a damaged product?
What should I check when I receive my order?
Visiting Nina Singh Design Studio
Where is Nina Singh Design Studio located?
Can I visit the store without an appointment?
What can I shop for at the Nina Singh store?
Can I see more designs at the store than are available online?
Can I get help selecting a suit at the store?
Do you offer personal shopping or styling assistance?
Helpful Resources
Size Chart
How to Measure Yourself
Our Fashion & Style Blog
Need Help With a Product?
Still Have a Question?
Still Have a Question?
We understand that choosing an outfit online is not always as simple as choosing a product and clicking Add to Cart.
If you are unsure about a fabric, size, design, availability, stitching or any other aspect of your purchase, please feel free to get in touch with us.Whether you found us through Instagram, our website or our blog, we are happy to help you find the right outfit.
Shop Online | WhatsApp Us | Visit Our Store
